Articles
Writing on digital design and development
Practical writing on design processes and user experience.
Stop Losing Users: How to Map Flows That Guide Users, Not Confuse Them
User flows ensure that users don't get lost in your app. Here's how to map flows that guide rather than confuse.
March 15, 2024·6 min read
Structure Before Screens: The Secret to Scalable UX
Object-Oriented UX (OOUX) gives you a framework for designing products that scale. Here's how to use it before you touch a single wireframe.
January 22, 2024·8 min read
If Your Users Are Lost, It's Not Them — It's Your Information Architecture
Bad information architecture is invisible to its creators and obvious to its users. Here's how to diagnose and fix it.
November 8, 2023·7 min read